Jeff Harmon is a character driven, results focused coaching professional with over 20 years of experience building relationships to equip leaders and organizations to successfully execute on strategic priorities. Jeff's ability to access the strengths and talents of individuals and teams and distill the most complicated, overwhelming concepts into real, actionable steps has enabled him to help leaders to execute plans that produce results while also developing their capacity to lead their business. Over Jeff's career, he has either led or facilitated the delivery of over 100,000 hours of strategy in the financial services, information technology and non-profit industries.
Jeff began at First Data International where he quickly moved from customer service specialist to project manager and then to director of First Data's consulting practice and account executive for the GE Money account. Jeff continued his track record with Western Union where he led the development of custom client solutions, fraud monitoring solutions and the redesign of the domestic & international ecommerce web-sites. Jeff also served as an adjunct team member of the Talent Management and Training Services organization where he coached leaders and trained them in traditional classroom settings and a train-the-trainer approach.
During this time (2001-2003), Jeff also owned a retail arts & crafts business. He financed and managed the start-up and then transitioned his interest to his partner.
Through all of Jeff's success, he maintained a passion of unconditionally supporting the individuals he worked with and helping them to achieve their professional and personal best through their shared work. This passion for people led Jeff to transition to leadership coaching part-time in 2007 and full-time in 2011. As a certified coach, Jeff specializes in coaching and training leaders to grow personally and to develop strong, healthy organizations; enhancing their effectiveness through the principles of servant leadership and training them to use a coach approach to drive performance and change.
In Jeff's work with clients, he draws from the following assessment tools: Leadership Practices Inventory (LPI360), Cultural Transformation Tool set (Barrett Values Centre) and StrengthFinder 2.0. Jeff has also developed a proprietary program called the "High Potential Leader Accelerator Program." The program is a combination of training, assessments, coaching and personal planning to accelerate a leader's readiness for promotion and to assume roles of greater responsibility.
Jeff is the owner and head coach for Brilliance Within Coaching and Consulting, LLC, a full-service business, personal and leadership coaching company and author of "The Anatomy of a Principled Leader: A Field Guide to Being the Type of Leader Everyone Dreams of Working for" and "Become a Better Leader, 10 Minutes at a Time."
Jeff holds a BS degree in finance from the University of Central Florida, a certificate in servant leadership studies from the Greenleaf Center for Servant Leadership, is a certified consultant with the Barrett Values Centre, a certified project management professional (PMP) and an Associate Certified Coach (ACC) from the International Coach Federation.